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Privacy Policy

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Effective Date: 2025-12-31 Company: BrooksPro Drywall Inc. ("BrooksPro," "we," "us," or "our")

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you contact us, request an estimate, or use our services.

 

1) Information We Collect

We may collect the following categories of information:

  • Contact information: name, phone number, email address, mailing address.

  • Project information: property address, photos you send us, project descriptions, measurements, and scheduling details.

  • Communications: messages you send by phone, text, email, web forms, or social media.

  • Payment and billing information: invoice details and payment status. (If you pay by card through a third-party processor, we do not store full card numbers.)

  • Service-related records: work orders, change orders, warranty-related communications, and other records needed to provide and support services.

 

2) How We Use Information

We use personal information to:

  • Provide estimates, schedule work, and deliver services

  • Communicate about appointments, changes, and project updates

  • Send invoices, collect payments, and maintain business records

  • Improve our services, marketing, and customer experience

  • Prevent fraud, protect our business, and enforce our policies

  • Comply with legal, tax, insurance, and licensing requirements

 

3) How We Share Information

We do not sell your personal information.

We may share information in the following situations:

  • Service providers: vendors that help us operate (e.g., invoicing/accounting, payment processing, email/text communications). They may access information only to perform services for us.

  • Project partners: subcontractors or trade partners involved in your project (only what is reasonably necessary to perform the work).

  • Legal and safety: if required by law, subpoena, court order, or to protect rights, safety, and property.

  • Business transfers: if we are involved in a merger, acquisition, or sale of assets.

 

4) Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services and support

  • Maintain business, tax, and insurance records

  • Resolve disputes and enforce agreements

  • Meet legal obligations

 

5) Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of marketing communications

To make a request, contact us using the information in Section 8.

 

 

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

 

7) Childrens Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

 

8) Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us:

 

9) Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be provided upon request or posted wherever this policy is made available, with a new effective date.

Note: This is a general template for a small service business and is not legal advice. Consider having a qualified attorney review it to ensure compliance with applicable privacy laws.

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